01. Website Operator

Velmoraeqw™ is owned and operated by Shenzhen Songmao Jing Technology Investment Co., Ltd.

02. Permitted Website Use

The website may be used for lawful personal shopping, bedroom comfort product research, product-use and care research, order-related activity, customer support, and other legitimate activities connected with our products and services.

03. Prohibited Uses

You may not use the website to:

• Violate applicable law.
• Attempt unauthorized access to systems or accounts.
• Introduce malicious code, viruses, or other harmful technologies.
• Interfere with website operation, security, availability, or performance.
• Collect personal or website information unlawfully.
• Misuse website content or services in a manner that infringes the rights of others.
• Attempt to impersonate another person, customer, business, or authorized representative.

04. Intellectual Property

Velmoraeqw™ branding, logos, text, graphics, layouts, photographs, product images, product descriptions, website design, and other protected website material may be owned by us, licensed to us, or used with permission.

Such material may not be copied, reproduced, distributed, modified, published, republished, or commercially exploited without appropriate authorization, except where permitted by applicable law.

05. Accounts & Information Accuracy

Where account or checkout features are available, users are responsible for providing accurate information and maintaining the confidentiality of credentials associated with their accounts.

You are responsible for reviewing the information entered during checkout, including your name, contact information, billing details, shipping address, selected products, quantities, and applicable product options before submitting an order.

Where product suitability depends on dimensions, intended placement, charging or power requirements, heat settings, lighting functions, fragrance use, material preferences, care instructions, comfort preferences, or other product-specific information, customers should review the applicable product details before purchase.

06. Third-Party Services

Velmoraeqw™ may rely on or link to third-party services such as payment processors, shipping providers, analytics services, fulfillment providers, e-commerce technology providers, fraud-prevention providers, or other service providers.

Such third-party services may operate under their own terms, privacy policies, procedures, security practices, and legal obligations.

07. Website Availability

We may update, maintain, modify, suspend, or discontinue portions of the website where reasonably necessary.

Temporary interruptions may occur because of maintenance, technical problems, system upgrades, third-party service interruptions, security reviews, or circumstances outside our reasonable control.

08. Purchase Policies

Purchases through velmoraeqw.com are also governed by our Terms and Conditions, Shipping Policy, Return & Refund Policy, Privacy Policy, Payment & Security information, and other applicable store policies.

Customers should review applicable product dimensions, setup guidance, usage information, care instructions, charging or power information, material information, temperature or lighting functions where applicable, room or placement suitability, and other relevant product details before completing a purchase.

09. Updates to These Terms

These Terms of Use may be updated where reasonably necessary. The current version will be published on this page at velmoraeqw.com.

10. Contact

Questions about website use, these Terms, an order, or an Velmoraeqw™ bedroom comfort product may be sent to our customer service team.